Islandia Marriott Long Island

Reviews about Islandia Marriott Long Island

• 5 / 5

  By Denis Dunn
  It is not very often when I think I owe the Manager and staff a excellent review but it is truly deserved in this case. I booked 2 nights initially at the hotel. The first night we were unable to arrive do to weather. Melissa was very kind and let us cancel with no charge. Thank you Melissa!
  The nest night from the moment we entered the hotel we were treated with top notch service. It started when we were welcomed entering and the gentleman who checked us in was extremely polite and courteous. My room was large and very comfortable. We had only booked one night for a party of three but we all agreed we should stay for a week. The evening manager Joe was able to accommodate our request and we were planing on enjoying our stay.
  Unfortunately our company changed our plans and we requested the next morning that the hotel cancel our stay of the extended period. Our request was granted! I was very pleased with all of the staff and the hotel.
  
  I give all of the hotel staff the highest marks! Thank you and I will visit again.
  
  All the Best!
  
  Stayed July 2016
  January 16, 2017
• 3 / 5

  By Josh Chiera
  Hotel was so-so. Lobby and lobby restaurant were very nicely renovated and the restaurant had excellent food. The rooms are very outdated and the wifi was terrible....I couldn't even use the wifi as the speeds were so slow.
  August 10, 2016
• 2 / 5

  By AndysaurusRex
  Old and rather poor quality Marriott. Needs some work. Housekeeping didn't service my room that I checked into, so I had to get a new room.
  July 29, 2016
• 1 / 5

  By Matt C.
  I made my reservation a few weeks ago, for my wife's birthday (and a night away from our son). We've been staying at this hotel for years. Imagine my dismay when we pulled up to "Jake's 58" instead, a future casino hotel currently under construction. The lobby/mezzanine was patched together with sheet-rock and spackle, and the dust immediately started setting off my wife's asthma. We made our disappointment known to the front desk, but we were already there, so decided to try to make the best of it and quickly hurried up to the room to get away from the construction. The room was another disaster, with dust everywhere, a chair with a ripped cushion, and a TV on the other side of the room from the bed, too far to actually watch clearly. We called down to the front desk, only to be put on hold for ten minutes before I went down to talk to them in person. I spoke to the supervisor on duty, who offered us an executive suite- just a bigger room with a TV even further away from the bed. We had had enough, and left. I find it completely unacceptable that I was not told about the change of name, the construction, or the fact that the pool was gone. I SHOULD HAVE BEEN MADE AWARE OF ALL THIS WHEN I MADE MY RESERVATION! I can only assume that this was just a quick cash-grab by Marriott before they lost the hotel to Jake's 58. Needless to say, my wife's birthday weekend was ruined and I will never stay in another Marriott again. Thank you for nothing!
  June 23, 2016